Returns & Exchanges

At Lynch Creek Farm, we take pride in the handcrafted quality of our evergreen products and want you to be completely satisfied with your holiday decor. If your order arrives damaged or does not meet your expectations, please contact us within 10 days of delivery for a replacement or refund.

Return Process

• 1.
  Contact Customer Care

  Reach out to our support team via email or phone with your order number and a brief description of the issue to initiate your request.

• 2.
  Provide Photo Documentation

  Since our products are perishable greenery, we require a clear photo of the item and the shipping box to help us improve our quality control and shipping processes.

• 3.
  Verification and Approval

  Our team will review your photos and order details within 24-48 hours to confirm the return or replacement eligibility based on our freshness guarantee.

• 4.
  Resolution Delivery

  Once approved, we will either ship a fresh replacement at no additional cost to you or issue a full refund to your original payment method.